How to Access Accommodations Through Accessibility Services




Step 1
3 Months Before Start of Classes

Meet with an Advisor
Use the Student Services Portal to fill out the pre-registration online intake form. You will also need to schedule an appointment with an Accessibility Services Advisor to discuss your needs. Email studentservices@tru.ca or call 250-828-5023 to book an appointment.




Step 2
3 Months Before Start of Classes

Get Necessary Documentation
Acquire the documentation necessary for accessing the accommodations and/or funding that you discussed with your advisor.




Step 3
First Week of Classes

Send Accommodation Letter(s)
On-Campus Students: Send out your accommodation letter(s) by logging on to the Student Services Portal.
Open Learning Students: Contact exams@tru.ca with a copy of your accommodation letter(s) to access your quiz, midterm, and exam accommodations. You can download the accommodation letter from the Portal after sending it to your OLFM. Law students: Contact an Accessibility Services advisor to send out your accommodation letters. Do not use the Student Services Portal.




Step 4
Second Week of Classes

Access your Approved Exam Accommodations
On-Campus Students: Book your midterms and tests with the Accessibility Services Test Centre.
Open Learning Students: Book your final exam accommodations with the Open Learning Exams department at least two weeks in advance. When you book your exam, download a copy of your accommodation letter from the Student Services Portal and email it to Open Learning Exams department for each course.




Step 5
During Classes

Access Accommodations
Make use of the accommodations for which you have been approved. Connect with the AS Learning Specialist and/or Assistive Technology Specialist.



Step 6

Continue Accessing
Remember to send out your accommodation letter(s) each semester using the Student Services Portal and continue the process!





Student Services Portal clockwork.tru.ca


Contact as@tru.ca for more information